Question 1

WHAT ARE MADELEINES?

Accepted Answer

Madeleines are small, shell-shaped sponge cakes with a soft, buttery texture and a light, fluffy crumb. They originate from France and are perfect with tea or coffee.

Question 2

HOW SHOULD I STORE MADELEINES?

Accepted Answer

Store them in an airtight container at room temperature for up to 3 days. For longer freshness, you can refrigerate them for up to a week or freeze them for up to a month.

Question 3

CAN I FREEZE MADELEINES?

Accepted Answer

Yes! Place them in an airtight container or freezer bag. When ready to eat, let them thaw at room temperature or warm slightly in the oven for a just-baked taste.

Question 4

ARE DANA'S MADELEINES FRESHLY BAKED?

Accepted Answer

Absolutely. All our madeleines are baked fresh to order using high-quality ingredients.

Question 5

DOES DANA'S MADELEINES CONTAIN ANY ALLERGENS?

Accepted Answer

Yes. Madeleines typically contain eggs, dairy, wheat (gluten), and sometimes nuts depending on the flavour. Please check each product listing or contact us for specific allergen information.

Question 6

DO YOU OFFER GLUTEN-FREE OR DAIRY-FREE MADELEINES?

Accepted Answer

At the moment, we [do/do not] offer gluten-free or dairy-free options. (Customize based on your actual offerings.)

Question 7

DO YOU TAKE CUSTOM OR BULK ORDERS FOR EVENTS?

Accepted Answer

Yes, we offer custom and bulk orders for weddings, baby showers, corporate events, and more. Please contact us in advance to discuss your requirements.

Question 8

HOW LONG DOES DELIVERY TAKE?

Accepted Answer

Standard delivery takes 3–5 working days, depending on your location. We also offer local pickup and express delivery within 3 days if the order is placed before 12 noon.

Question 9

DO YOU OFFER GIFT PACKAGING?

Accepted Answer

Yes! All our orders are beautifully packaged with ribbons. If you would like to include a special note, we’ll gladly add it free of charge. Just leave your message at checkout.

Question 10

HOW FAR IN ADVANCE SHOULD I PLACE MY ORDER?

Accepted Answer

We recommend placing your order at least 3 days in advance for all our products. Bulk orders or custom orders should be placed at least 2–3 weeks in advance to ensure availability and preparation time.

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